1. What requires attention to what is said and also involves the listener asking questions?
a. active listening
b. discourse
c. hearing
d. speaking |
Answer: a |
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2. What message does a palm-to-palm handshake convey?
a. aggression
b. comfort
c. comradeship, like-minded
d. openness and honesty |
Answer: d |
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3. Which of the following is a true statement regarding body language?
a. It includes facial expressions, verbal tone, gestures, strength of voice, and posture.
b. It is often an unconscious expression of one’s feelings.
c. Usually body language is nonexistent when you are not communicating verbally.
d. Women tend to have more difficulty reading body language than do men. |
Answer: b |
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4. What is a technique used to read and fully understand information?
a. Cornell Note-taking System
b. Ishikawa Diagram
c. KWL
d. SQ3R |
Answer: d |
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