Lesson CA:D2-1
Work Attitude
 
CD CA.  Foods, Nutrition, and Culinary Arts
Unit D.  Entrepreneurial Opportunities in the Culinary Business
Problem Area 2.  Customer Service and Customer Relations
Lesson 1.  Work Attitude
 
 
Bill owns an eatery and can always count on Sam being on time and doing quality work. What trait does Sam have that Bill values?
a.flexibility
b.honesty
c.commitment
d.reliability


Answer: d
Rachel owns a specialty bakery shop that requires her to meet with clients away from the store. She relies on Vicky to be accountable for the store operations while she is gone. This act of being accountable is most closely associated with _____.
a.flexibility
b.honesty
c.responsibility
d.teamwork


Answer: c
The personnel director for a large food service company seeks applicants who have a belief in the importance and benefits of work. In other words, she is looking for evidence of _____.
a.job satisfaction
b.teamwork
c.work attitude
d.work ethic


Answer: d
What can be said about people who are satisfied with their jobs?
a.They are generally very serious.
b.They are inclined to be temperamental.
c.They often become overconfident.
d.They tend to be happy at work.


Answer: d
What is often the best course of action for an employee who is unhappy and is exhibiting a negative attitude?
a.A raise should be given to improve their attitude.
b.He or she should leave the place of employment.
c.The employee should be given a couple days off.
d.The employer should offer encouragement.


Answer: b